AfricaComplaints.com » Miscellaneous » Complaint / review: Carpet Spring Cleaners - HORRIBLE SERVICE FROM CARPET SPRING CLEANERS CC | #278676

Carpet Spring Cleaners
HORRIBLE SERVICE FROM CARPET SPRING CLEANERS CC

We contacted Carpet Spring Cleaners cc to clean our carpets. Little did we know the mess we would find ourselves in! When we got home in the afternoon the carpets were wet. I called their office and spoke to Brenda to complain, she kept saying she can't get hold of the team that cleaned the carpets, claimed she can't get hold of her Manager as well. She kept telling me to put towels on the carpets! This morning I called her, and she still said the guys who came to clean the carpets are not there. I told her that our house has a terrible smell from the wetness, and I asked her to send the staff to fix the mess or give me my money back. She refused to give me her Manager's number! She said to me the reason the carpets did not dry up is because they were too dirty! I said to her I asked them to provide me with a service, they agreed to do it. She said to me, well you asked wrong and dropped the phone in my ear! What a horrible service! I would urge that no one does business with Carpet Spring Cleaners!

Date:

Company: Carpet Spring Cleaners

Country: South Africa   City: BRAMLEY

Category: Miscellaneous

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