I have had numerous deductions from my bank account totaling R628.98.
After going to my Bank (ABSA) I was given a number for Stratcol, they informed me that they were a collecting company on behalf of IMAGEN and that I should get a letter from IMAGEN in order to have the amounts reversed
The following amount were debited from my account
28/03 R299.99
30/04 R129.99
30/05 R99.01 R99.99
I was given a number to contact by Stratcol by my bank as I had to get a letter from the company deducting the money before ABSA would reverse the amounts
I was promised refunds but to date have not received any refunds and ABSA told me to get the refund from IMAGEN. I have followed up numerroues time and now the number 031 2019798 only rings or is engaged. I feel it is very unfair that money was taken from my account and that I have to date not received my refund after numerous promises. I have also not received a letter from IMAGEN for these unauthorised debits from my bank account enabling me to get my bank to reverse the amounts
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