I've been getting unauthorised debit orders from this company. The bank has looked into this matter but the debit orders continue without my consent. They are a marketing company (call center) based in Durban. Each time the bank calls them they would say they have to investigate first and then get back to me but I've been waiting for their call. The bank in the past would reverse these debit orders but now they say there has to be a cancellation letter which they did sent but the debit oders keep going off. They are not the only company/call center. I've had unauthorised debit orders from Stratcol, SSDirect, Teletop, NTN VSMetal. They would deduct different amounts. R99, 00/ R99, 99/R299, 99 or R399, 99 at times all four amounts would be debited. Nedbank has been helping me fight this but it continues.
Please help because this is so inconveniencing.
Hazel
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