We brought our TV in to be fixed about 3 months to Bergens, 3 weeks ago our TV would not switch on again & because the job was still under guarantee we took it back to check if it was the same problem. In the 3 weeks we have not had one call back- I have phoned numerous times & they just keep saying they are "waiting for parts" & they will get back to us, which has not happened. The most recent time I called I was informed that the screen is now cracked & told that I must not assume they broke it. Again no fix or even call back. I have tried to make contact numerous times, not only are the people absolutely rude but have no customer service skills or even the courtesy to let us know what is going on with our TV! I am furious at the service we have received & would not recommend their service to anyone!
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