MY FATHER AND MOTHER DO HAVE A POLICY AT DOVES . WHEN MY FATHER DIES ABOUT 10 YEARS AGO DOVES HEADQUATERS TOOK IN THE FUNERALBOOK AND NEVER RETURN IT WE DID ASK FOR IT SEVERAL TIMES WITH NO RESPONSE FROM THEIR HEADQUARTERS IN PAARL . AN AGENT CHARLES WHO DID WORK AT DOVES STELLENBOSCH KNEW THE WHOLE STORY HOW WE STRUGGLE WITH DOVES FOR THE FUNERAL BOOK . HE WORK NOW AT DOVES TABLE VIEW .OUR MOTHER DIED ON 19/12/2012 AND WE DID TELL THE AGENT ANGELO AT DOVES SOMERSET WEST ABOUT THE BOOK, HE DID TELL THAT HE WILL LOOK INTO THE MATTER (ON THIS STAGE NOTHING HAPPEN) WE STILL WAIT FOR A RESPONSE AND STIIL WAIT .WE DID MAKE OTHER ARRANGEMENT TO BURY OUR MOTHER AND STILL WAIT FOR DOVES TO RESPOND ON OUR PARENTS BURIEL BOOK . THIS VERY BAD SERVICE FROIM SUCH A BIG LIKE DOVES
0 comments