My daughter who is 15 years old went in to do her waxing for the upper lip, etc. on Sunday
The therapist Dee Yon burnt her lip and caused a terrible scar. It is so bad that my child does not want to leave the house. I was given 5 'sample' creams (little schets) by the manager to treat the scar and i told the manager taht this will not be enough. She then assured me that they will deliver more cream to my home if this happens. Today is Wed and when i called to say taht the cream has run out and teh scarring has gotten worse I was then referred to another manager Lee.
Lee was condescending and not helpfull in the least and worse off all she was not informed of the matter until I told her.
I RECOMMEND THAT ONE BEWARE OF THIS FRANCHISE AS THEY DO NOT TAKE RESPONSIBLITY FOR THEIR MESS UPS.
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