Dear VVM
Again I am really angry, so many times you send me mails and threatening sms's demanding I pay and that I am so behind, every conversation I have with one of your staff members they tell me this call is recorded for personal and security reasons, please go listen to each one this year.
I have proof of payments this year. I have asked every time for a statement and by law under consumer rights law I am entitled to demand a statement of my account. Until today I still have not received one, only demands for money. I have to call you every time using my airtime to ask for one but still have not received one. Instead I get mails stating you cannot get to my mails now as it can take up to 30 days to read the mail and I still don't get answers. On the SABC website and advertised on TV they state you only pay "At just R265 per year" quoted from the SABC website. [URL Removed]
"And R28 per month if not paid annually". I was retrenched and don't have a job and explained to you several times. Every time I enquire I get told my balance is R450. December last year it started. Now if the annual fee is R265 for last year why did I pay R680 and why
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