Bonitas
Refund has not yet been paid!!!

Please note that I am tired of replying to your emails about this query.
My frustration extends to a point whereby I am at a loss of words.
I have exhausted all my expressions of disappointment both via email
and telephonically (120313QSZX8D ; 120413QVVKS5 ; 050413QVDYJN ;
150413QVV0368 ; 150413QWOY4H ; 080413QVHWW8 ; 100413QVRGDR)
I find it very difficult to understand with all this correspondence why your
organisation cannot get this query right.
Where is the customer service in all of this?

Kind regards
Greg