AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - DISCOVERY S MISTAKES WILL COST ME R15000 | #30703

Discovery Health
DISCOVERY'S MISTAKES WILL COST ME R15000

IN SEPT. LAST YEAR I WAS ADMITTED TO ST. JOSEPHS HOSPITAL FOR BI POLAR. I GOT A PRE AUTHORISATION NUMBER AND WAS ADMITTED. I ASKED MY HUSBAND TO BRING ME A PRINTOUT OF HOW MANY DAYS I HAVE LEFT, HE DID THAT AND IT REFLECTED 17 DAYS IN TOTAL, WHICH WAS FIND CAUSE I TOOK A FEW DAYS IN JAN. LAST YEAR. ST. JOSEPHS HOSPITAL DON'T LET PATIENTS STAY IF THEIR DAYS ARE OVER, THEY DISCHARGE THEM SO EVERYTHING WAS FINE FOR ME AND I GOT MY PRINTOUT FROM DISCOVERY.
NOW ALL OF THE SUDDEN THE MEDICAL AID SAYS I OWE ST. JOSEPH R15000 DUE TO ME ONLY HAVING 12 DAYS IN TOTAL AND NOT 17 WHEN I WENT TO HOSPITAL. THEY SAY THEIR REPORTS ON THE INTERNET UPDATE SLOWLY, WHAT A LOAD OF HOGWASH!!! THIS IS NOT THE FIRST TIME I'VE HAD ENDLESS PROBLEMS WITH DISCOVERY. AND ALSO IF MY DAYS WERE OVER ST. JOSEPHS WOUL'D'VE DISCHARGED ME AFTER 12 DAYS NOT LET ME STAY MY 17 DAYS.
I WANT A COMPETENT PERSON FROM DISCOVERY TO PHONE ME AND RECTIFIY THEIR MISTAKES. IF I GET SICK AGAIN NOW I CAN'T GO TO HOSPITAL DUE TO DISCOVERY'S MISTAKE AND I DEFINATELY CANT AFFORD R15000.
IF THIS DOESN'T GET SORTED OUT VERY URGENTLY I WILL TAKE IT UP WITH THE MEDICAL BOARD.
MY CELL IS 073 758 0719 - CHRISTANETTE LOCKE

Date:

Company: Discovery Health

Country: South Africa   City: All over

Category: Health & Medicine

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