AfricaComplaints.com » Health & Medicine » Complaint / review: Pharmacy Direct - Promise not kept, no feedback and no delivery | #241198

Pharmacy Direct
Promise not kept, no feedback and no delivery

AFTER I HEV STRUGGLED FROM SEPT 2 GET MY MEDS.HAD 2 MAKE CONSTANT RUNING AROUND N PHONE CALLS TO MAKE SURE DAT THE MEDICAL AID APPROVES MY MEDS N ALSO HAD 2 MAKE SURE DAT DE SCRIPT IS SENT. ALL OF THIS SINCE 17/09/2013. FINALLY I MANAGED TO HEV DE SCRIPT N I GOT AN SMS DAT DE SCRIPT IS RECIEVED ND WIL GET MY MEDS SOON.BUT DAT DID NOT HAPPEN, I HAD 2 MAKE OTHER CALLS TO MAKE SURE DAT THE MEDS IS DISPATCHED. STIL FEW DAY LATER NOTHING HAPPENED. DE LAST TIME I FONED I SPOKE 2 DE LADY N SHE KEPT ME ON THE FONE FOR MORE THAN 30 MIN COS SHE WANTED 2 MAKE SURE DAT I GET MY MEDS BE4 FRIDAY AS I AM LEAVING THE COUNTRY ON DE 25/10/13. DIS MORNING I JUST FONED 2 VERIFY IF I AM GONNA GET MY MED BUT GUESS WHAT? NOTHING WAS ON THE WAY FOR ME. I TOLD DE DEBBIE THAT I NEED THE MEDICATION AND SHESAID I MUST GO TO DISCHEM OF CLICK TO GET dE MEDICATION, I TOLD HER I AM STAYING IN RURAL AREAS N I DONT HEV TIME 2 TRAVELL FAR 2 GET DE MEDS. SHE SAID SHE WILL FONE BE BACK. ITS BEEN 4 HRS N NOTHING FROM DEBBIE OR PHARM DIRECT. I WAS EVEN FORCED TO USE THE SERVICE COS I WAS HAPPY WITH COLLECTING MY MEDS N PAYING DISPENSE FEE. CAN I GET MY MEDS BEFOREI GO COS I MISSED IT FOR 3MNTHS ALREADY OR CANCEL MY ACC

Date:

Company: Pharmacy Direct

Country: South Africa   City: Johannesburg

Category: Health & Medicine

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