I was worried when I had to obtain my mothers pre authorisation for her Hysterectomy. Prudence helped me in such a proffessional way and generated the authorsation number. I did not have the full details with me but she was patient with me and even sent me a disclaimer while I was on hold-I received it. Well Done to her and I salute Bonitas/Medscheme for this service excellent. Keep it up :-)
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