Sent camera to Darro Electronics in Boksburg (Job No 174982) They informed me that the necessary repairs will not be covered by the 2 year warranty as they say the device has been "physically damaged" - I am disputing this as the device was pristine condition with not so much as a scratch or scuff mark visible anywhere on the exterior of the device so I am somewhat angered and see that as simply a ploy to make the customer pay despite the fact that the device is still under warranty. It Intrigues me how it can be possible that the device can have "physical damage" on the inside yet the outer cover of the device has absolutely nil indication of any damage on the outside. I am relatively confident that had the device been dropped it would surely show some sort of scratch, scuff mark or indentation hence I am confident that your repair centre is simply taking a chance to make money this way instead of all the hassle that the extra paperwork will be for you as a warranty claim!
0 comments