Service excellence from Zaheeda and the Store manager at Eastgate -this was the service I received from start to finish :) well done!
o Individualised attention
o great Product knowledge
o friendly, Polite and courteous service
o excellent Service Efficiency
o Consistency
In addition I lost my receipt needed to exchange the DVD purchased, the person at the counter was less accommodating to make the exchange but Zaheeda managed to trace the transaction and it was promptly processed.
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