Please note that I have had no direct contact with any representative of your company and have not signed no agreement that authourises the debiting of my bank account so I would appreciated that you will investigate but require this matter to be resolved before close of business today (30 August 2013) - meaning that my money needs to be in my account. If this does not happened and any of my debit orders are not honored as a result of insufficient funds I will be holding your company liable for any expenses incurred. Furthermore I would like an explanation of how your company came to get my personal details as per CPA and protection of information bill someone has conducted illegal activities in as far obtaining my personal details. I would like to bring this to the attention of the consumer council so as to protect unwary consumers of this illegal activity.
Furthermore I require a letter ASAP from your organization so that my bank can reverse the situation.
I am sure that you will understand my concern as this activity has affected your brand as you are being held accountable for something that may not have been you're doing.
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