I bought a bed and a wardrobe at FurnMart Funiture store in Polokwane on the 28th April 2013. The bed and wardrobe were delivered within one week of the purchase however they delivered the wrong wardrobe. I have been calling them almost after every 2 days without getting a proper date on which my wardrobe will be delivered. I have contacted the sales lady on numerous occasions spending my money to try and correct their mistake. I have received numerous calls from furnmart reminding me of payment but no one has contacted me to tell me when will they deliver the correct wardrobe and collect the one they have delivered. They always either say stock is unavailable or promise me to deliver on a certain day and when they don't deliver they don't inform me that they couldn't for whatever reason. I want a proper answer on when will the wardrobe be delivered. I am tired of spending my money to correct a mistake that isn't of my doing. And someone should take responsibility for this mistake.
0 comments