Complaint / review / scam report
Acer Africa
Great service from Ace

My laptop's VGA card stopped working just outside the warranty period of 1 year. I called the service department at acer and they arranged to collect my machine via a courier. The collection, transport and repair was carried out within 4 days free of charge. The service was impressive given that the machine was actually out of warranty and that they couriered it to JHB and back to CT in 4 days. Very impressed with the service all round.

They cleaned, upgraded the software, replaced the motherboard and tested the laptop, all for free.

Offender: Acer Africa

Country: South Africa   Region: All Country   City: Cape Town

Category: Computers & Services


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