I took my KIA Cerato in feor 60 000 service in early mainly due to a noise on my suspension. The car is under 120 000kms warranty and I'd expect it be repaired or replaced. This is the email I sent and I am still waiting for a reply. Also had a follow up call last year from KIA to find out about my ...
Hi, I have a problem which I need resolved and since I have had no luck with your call centres I am turning to social media and hello Peter. I have placed an advert with you and I selected the "no expiry" option. I would now like to promote the advert and I am willing to pay the fee ...
I bought brand new car in june 2013 and in december 2013 it started giving me issues like overheating and steering was making huge bad noise then i took it to VW polokwane then the technician ther confirmed that my car is faulty it needs to be booked in, because i was coming back to gauteng for ...
The handling of customer complaints certainly needs stringent management as it is not consistent and is not monitored closely. Nicole was first handling this complaint, she did an outstandingly pathetic job and just dropped the task all together without completing it. Gavin was meant to step in and ...
I bought a car 2 years ago. As a 1st time buyer I didn't know I was supposed to get a spear key "free-of-charge" Now I have to chase after McCarthy Totoya Bruma to give me a spear key. Now I'm letting law take over!! #AngryCustome ...
I would like to compliment Arthur Botha from Westvaal Gezina for a friendly attittude and going an extra mile. We struggled to trade-in our car due to high mileage but he did his best to help us. We ended up buying two cars from this dealership and we have no regrets. ...