I booked car hire online under booking reference 0570-3724-ZA-5 on 24 Dec 2013 and was issued a prepaid voucher. In January I wanted to extend the booking and called the call centre (0861021111) on 4th January 2014 at 8:58am to modify the booking and the call centre agent advised that I had to do ...
I reserved a car to be collect on the 31/12/13 return on 04/01/14 4 days, and specifically requested for a Polo Vivo (which i know is not guranteed) when i collected the car i was told the Polo Vivo is not available because it is dirty, there was only a Chev Spark, i understood, was then told that ...
I rented a car from Europcar for less than 24 hours. The car was a Toyota Etios (Suppose to be in the same league as an i20, but it is a lot worse). Initially I was over billed (total of R3200), for 2 additional days. After complaining I got the 2 days removed from the bill. I however only received ...
I WAS SUPPOSED TO HAVE RECEIVED A VEHICLE FROM AVIS, THROUGH MOMENTUM INSURANCE, ON THE 07/01/14. DUE TO INCOMPETENCE FROM DIFFERENT PEOPLE, I UNFORTUNATELY, FINALLY RECEIVED A CAR ON THE 10/01/14.UPON RECEIVING THE CAR, I WAS AT EASE UNTIL THAT EVENING AROUND 11PM WHEN THE ALARM OF THAT NEW FORD ...
We arrived in PE on Sunday the 5th of January 2013 and visited the car rental companies on the airport. After checking with all companies we decided to go with budget, they were not only the cheapest but also gave us 5 star service. I thank the lady who helped us that morning, I can't remember your ...
"you are overcharging me on the fuel I have proof that I refilled the car fully before returning yet you charging me R162 for fuel it is impossible to fill that much fuel after I refill the car this is and I'll take it as that" This was the message I send on 9th of January but I'm being ...