My wife's Kia Sedona would not start and left her stranded at school where she had gone to pick up children. We managed to get it jump started and I drove straight to Kia to ask for assistance. They told me they were too busy and that I should book an appointment for Monday (this was on Friday afternoon). Only when I protested did they say they can assist. There are signs all over saying family-like care, but this is more like a dysfunctional family when they don't even want to help?
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