Goldwagen
Gold wagen replacement policy

I purchased a window mechanism from Goldwagen roodepoort 2 weeks ago

The unit was installed in my bmw 320i and worked perfectly well until yesterday

I have the receipt to prove that I purchased it from the GW branch in Roodepoort.

When I asked them to replace the unit they told me I have to wait two weeks for them to come back to me on whether they will refund me or not.

They told me I could buy a new one while I wait...

I got in touch with the CPA and they told that this is not complaint with the law.

I find this attitude revolting and not consumer friendly.