AfricaComplaints.com » Cars & Transport » Complaint / review: Bumper Boys - WORST CUSTOMER SERVICE EVER!!! | #65294

Bumper Boys
WORST CUSTOMER SERVICE EVER!!!

Went through to bumper boys with a sports kit that i have purchased from auto style, thinking as a fitment or panel beater they would be able to do it as good as they say they are on their website! so i went through waited for the owner to come in and showed him all the parts that had to be inserted, he was like ok no problem it will take three days... and he issued me with a quote including everything i specified.

First roblem-from three days it took them 14 days (two weeks) and they did not once phone me to tell me my car would have to stay longer, i had to phone and enquire, on top of that the wife of the owner always said your car would be ready the next day, and gues what it was not, and this was not told to me by them i had to phone in...( POOOOR SERVICE)

secondly-my car was used, probably for their own personal use because when i got it back and drove it, it felf sooo diferent, gears wear not changing properly... and my break light that i had given them was stuck on the car with two way tape...(UNPROFFESSIONAL)

thirdly-when they done the pray job, my car ended up with three different colours, and their excuse was that my car was in an accident.

Date:

Company: Bumper Boys

Country: South Africa   City: Alberton North

Category: Cars & Transport

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