I rented a car from Europcar Cape Town International airport. I had the rental for 2 months and 20 days. Although it was the same rental agreement, the 1st month I was invoiced R133/day which was correct. The 2nd month I was invoiced R 155/day and the final 20 days at R179/day. I called, waited 2 days and credit notes were passed.
I then rented a car from Johannesburg International airport. I booked the car for 7 days but only kept it for 6. My quoted rate for 7 days was R1727.57 At the end of the rental I went into the office to pay, was told I couldn't as the account had not been finalised. I then switched the charges from my American Express card to my friends Visa card, as she wanted to pay for it. We have both been charged for the rental, me on my Amex, her on her Visa and the amount that we have been charged is totally incorrect. Instead of less than R1727, I was billed R2417.80 and my friend was charged R3100.
In summary a R1727 charge, which should have been LESS, as the car was returned early, was charged R5517. Unacceptable. The charge should have been R1500, we were overcharged over R3000
THREE OUT OF THREE INVOICES ALL INCORRECT TO THEIR ADVANTAGE!
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