I purchased a Volvo S60 T6 from Volvo Bryanston after sending the car backwards and forwards due to several issues, I opted to cancel the deal due to poor service from the dealer after escalating to the dealer Principle Ockie Fourie who has never bothered to contact me, I escalated to Volvo SA who suggested I take the matter up with CMH group who I lodged a complaint with, further to this I pulled my Netstar report and discovered when they had my car they drove it on the N1 at 178km when I questioned the used car manager Henry Leppan how they can do this when this car is still in my name I got the below response.
quoted from Henry Leppan"I am also aware of your comments on the social networks and as a supplier who let you down and who apologised, I would suggest you rather spend time in solving all of your companies complaints about atrocious service...(Hellopeter and Facebook) than sending the same repetitive emails about our service"
In this day and age how do you speak to your customers like this further to this my company has nothing to do with me purchasing a car and receiving bad service I will see to it that I make CMH Bryanston Volvo known for shocking service.
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