Complaint / review / scam report

After sending my vehicle in for her 40 000 km service I have had numerous engine failures - I keep on getting an :ENGINE MALFUNCTION SERVICE NOW" warning on my dashboard. This happens everytime I am in traffic this first happened on the 10/10/2013, on Monday 14/10/2013 I sent it in to Ford to get rectified I was told it was my airflow calibration to the turbo and my traction control. My vehicle spent the enitre day at Ford Alberton. This message appeared again on my dashboard on the 17/10/2013, I went to Ford Alberton the morning of the 18/10/2013, they put the vehicle back onto the diagnostics machine and the mechanic informed me that the message keep on appearing because the towbar was not registered to the computer box which the did for me and gave me my vehicle back. My family and I where on the way to Bela Bela on the 01/11/2013 and the message appeared yet again, sitting in traffic on the 05/11/2013 the message appeared yet again. My biggest frustration is that everytime I have sent my vehicle in I have been told they cannot give me a courtesy car. You pay over R300 000 for a new car that spends more time at a dealer than in you garage. Do not buy this vehicle.
Author: TamarynB

Offender: Ford

Country: South Africa   Region: All Country   City: Alberton

Category: Cars & Transport


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