Complaint / review / scam report
BMW South Africa
Joburg City Auto are kings of customer service

I'm the Proud owner of BMW 3 series for the 4th time now, I've serviced my cars at a few BMW dealerships due to my nature of work, I find myself working all over Gauteng,
I just wanna Commend Joburg City Auto customer service,
But the Yesterday experience hit me so hard, wasnt expecting it,
I took my car in for clutch issues, I was dropped off at work as usual, during the day I recieved a call saying clutch and some gearbox parts were to be replaced, and they were still waiting for the Authorization, so the consultant told me I could only get my car today, so it will sleep by them,
Aubrey Nkos said he was gona send me a driver to pick me up from work, then he would drop me off at my place himself since I didNT have a car, and in the morning he was gona pick me up from my place, and give me a driver to drop me off at my work place again, I thought WOOOWWWWW!!!
But same day yesterday I recieved a call saying my car was fixed and the driver was on his way to fetch to go collect my car, again I was BLOWN away,
The Joburg City Auto staff is generally very nice, friendly and very helpfull people who are always willing to assist everywhere they possibly can,

Offender: BMW South Africa

Country: South Africa   Region: All Country   City: Joburg City Auto

Category: Cars & Transport


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