Volkswagen
Used F word on me over the phone

I called inquiring about the small dent allpowance which was stated on my contract on the purchase of the car. my car is still under warranty anmd i explain to him. he tells me there is nothing like that. i told him there is and he must be sure because i have the contract. he told me i dont know what am talking about.
you cant use that Languege with your costome