I recently purchased a groupon for tyre rotation and balancing from them.
On the deal details it states that you have to make a reservation, however, upon phoning them, they said that it is not necessary and that they will be able to assist me when I get there, I left immediately after that, however upon arrival they said that someone else arrived, and I will have to wait till their car is done, -30min, as they have only one person to do the advertised task. I then asked whether I can make an appointment, as I cannot wait 30min for them to finish, and then another 40min for my car to get done, however they said they do not make appointments and that I will just have to try my luck. I believe this is unacceptable as they clearly state on the groupon that appointments are required, and I would not have bought the groupon if it was a case of trying my luck, as their premises is quite far from where I live or work.
I would advise anyone to stay away from this retailer, and rather go to a reputable one.
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