AfricaComplaints.com » Cars & Transport » Complaint / review: Volkswagen - 2 Month Wait For VW Polo Part | #127823

Volkswagen
2 Month Wait For VW Polo Part

Extremely disappointed that I had to wait approx. 2 months for a part for a VW Polo. On top of that the support received from the CIC was almost non-existent. No one could get to the root of the problem. No effort was applied in trying to minimise inconvenience caused to me as the client. I incurred significant financial loss as a result of the late delivery of the part. Very, very bad service. The main reason that I purchased a VW was easy availability of spares. I would advise prospective puchasers to look elsewhere before purchasing a VW. Gareth

Date:

Company: Volkswagen

Country: South Africa   City: Customer Interaction Centre

Category: Cars & Transport

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