Initially vehicle was not fitted with the back cover (tarpe) and rubberizing was not done, although paid for. Vehicle was returned to finalise this. On return to customer it was noted that paintwork was damaged and rear plastic handle was not properly replaced. There were electrical issues (brake lights and anti sway function warnings). Vehicle was returned a second time to fix. On return it was noted glue was used to fix the handle that ran down the paintwork and hardened. In the meantime the driver's side front door was comming loose and it was noted that certain panels of the body was not aligned. Also there were ignition problems (stuck key and ignition dont want to turn). Bakkie was returned a 3rd time to Ford to resolve. It has been two weeks now and still not correct. Also, panels were re-fitted but white spots were noted all over the black finnishes of the handles, driver's side interior etc.
The Service Manager, Machiel vd Walt, continuously appoligizes and yet every time the bakkie is returned there are still issues not fixed or new issues noted. Ultimately poor services and attention to detail and no follow-up from branch manager to ensure proper follow-up
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