AfricaComplaints.com » Cars & Transport » Complaint / review: Car Auto Services - Best Customer Service eve | #112533

Car Auto Services
Best Customer Service eve

Car attempted to my daughter's car at UKZN, and in the process damaged the ignition, alarm etc. She was stuck (with us living in Gauteng) and we had to get the car fixed ASAP. After waiting for more than a week, the mechanics that initially worked on the car (who's very close to her place), still could not find the parts to fix it, and then chose to ignore my calls, They eventually left the car at her gate 10 days later, without fixing anything. I got hold of Aubrey from Car Auto Services via their web add, and asked for their assistance. Less than 2 hours later, Aubrey and his team collected her car at her place (no extra charge), and by 5 pm the same day, had it fixed. To add to this, they then drove back to her house the next morning and picked her up to collect her car. Guys, thanks a stack. You are a prime example of a company willing to go the extra mile for your customers, and to top this, your workmanship is faultless.

Date:

Company: Car Auto Services

Country: South Africa   City: Greyville, Durban

Category: Cars & Transport

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