THE EMPLOYEES AND MANAGEMENT OF ROMANZ PIZZA IN VANDERBIJLPARK IS UNABLE TO DELIVER GOOD CUSTOMER SERVICE AT MONTH END AND BECOMES VERY CONFUSED WITH THE PRESSURE OF HIGH VOLUMES CUSTOMERS.
THEY ADVISED THE CUSTOMERS ON ORDER THAT IT WILL TAKE APPROX ONE HOUR FOR THE PIZZA TO BE READY - THIS ON ITS OWN IS ALREADY TOO LONG, HOWEVER, HALF WAY DURING THE EVENING THE MIXED UP THE ORDER NUMBERS AND SOME PEOPLE WERE SERVED VERY QUICK WHILE THE REST OF US JUST HAD TO WAIT.
MY WIFE PLACED THE ORDER AND AFTER A HOUR AND A HALF I HAD TO HUMILIATE MYSELF BY WALKING INTO THE STORE IN AN OLD TRACK SUIT AND SLIPPERS TO ENQUIRE WHAT THE HOLD UP WAS, AS I APPROACED THE SHOP, A LADY (UNPROFESSIONAL - EARING IN THE NOSE, BUTCH WAY OF SPEAKING WITH NO MANNERS) ASKED WHATS MY PROBLEM AND COULD NOT HELP AND REFERRED ME TO THE MANAGER WHOM SEEMED TO BE LOST AT WHAT HE WAS DOING OR WHERE HE WAS AND CONTINUED APPOLOGISING, BUT NOT SATISFYING THE PROBLEM.
THIS PLACE IS TO BE BANNED AND NO CUSTOMER SHOULD GO THERE!!! UNACCEPTABLE AND TERRIBLE!!! 1
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