I complained about uncooked chips with a meal bought at this store via the Steers online system. The whole process was seamless, starting with call from customer services, the call from the owner and the return back to the store for my meal. Steers replaced my entire meal at no cost. Excellent service from a company which usually exceeds my expectation with thier food. So even though this time the complaint was laid, Steers more than mde up for it.
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