» Cafes, Bars, Restaurants » Complaint / review: KFC - Always something out of stock | #292170

Always something out of stock

Ridiculously this store always run out of stock of prominent items on their menu. From the most popular like burger rolls to spicy chicken wings of late now coleslaw has also made it to the list. Queueing in a long line with no visibility not knowing what is out of stock is not fair on customers. Queueing in that line you already made a selection of what you are ordering when its your turn. The other frustration is when you reach your turn to be served yo get the news and replace items with what is in stock. Then when you get home you find incorrect items was placed with your order. More than once who feels like driving back only to find that your replacement items is now also out of stock. What an Inconvenience!!! The manager hides away in his back office the cashier helping staff needs to face the irate customers. the Staff gathering your order can feel the heat from the customers frustration and pack your bare essentials like your chicken and chips the other items are replaced with whatever is on their waiting trays. As long as they get you out of the store out of their faces because their manager tells them.." just say its out of stock if they ask" Managers should be ACCOUNTABLE


Company: KFC

Country: South Africa   City: WESTRIDGE, MITCHELLS PLAIN

Category: Cafes, Bars, Restaurants


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