AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: KFC - Wrong Order And Manager Had Attitude!!! | #277309

KFC
Wrong Order And Manager Had Attitude!!!

I Ordered 3 Wicked Box Meals! As far as I know it comes with a zinger burger, zinger wings, mash and gravy, chips and a coke! I took a picture of the meals as proof! While we eating, we noticed all our meals were with a drum stick instead of the wings! I called the manager (Simon) and told him what's going on and he could see our boxes and the drum stick - he had a really bad attitude and didn't want to listen to us and said this is how it comes. Instead of assisting us, he blames the staff! I left the drum sticks on the counter and the manager was extremely rude. Only when we said we going to report him to head office and hello peter, he got scared and send the staff to give us the wings! We already lost out appetite after this and we paying good money! This service is totally unacceptable! I want an answer as this is not customer service! Our food was a waste!

Date:

Company: KFC

Country: South Africa   City: Lenasia/Next To Trade Route

Category: Cafes, Bars, Restaurants

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