Good day
I wrote a complaint a couple of months ago about the horrible service I received from your Brooklyn branch.
I got a call from a guy name Fracois/Jacques cant remember exactly. He apologised and promised to resolve the issue with the branch.
He then went on to offer a R150 voucher and send it to the Brooklyn store. I got to the store and there was no voucher, he then promised to email it to me. Till today I still have not received any voucher from him. I was impressed by his quick response, but rather dissapointed on the delivery of his promises.
Regards Nthabiseng
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