Complaint / review / scam report

I gave my order to the cashier and paid and when I was waiting I realized that I should have ordered a meal, I asked the cashier if I could please change the order she said no, I couldn't understand this what I wanted was indeed more that what I originally ordered so it would mean more money for them. They said that they do not give refunds and that it was not their fault that I ordered incorrectly! I could not believe this. This is unacceptable I asked to please speak to the manager and was told that he is not there. I enjoy Macdonalds so this experience has completely put me off.

Offender: Mcdonalds

Country: South Africa   Region: All Country   City: Nelspruit

Category: Cafes, Bars, Restaurants


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