Open a savings account on FNB website as it apparently is more convenient as the will deliver your card and pick up the documents. Received an e-mail from FNB with my account nr, letting me know which documents I must get ready for the courier. AND IN THE MEANTIME I can transfer the minimum amount ...
The Call Centre asked me to 'type-in' my PIN then went ahead and tried to convince me that typing it onto a phone is not divulging it. As I was not prepared to do this, they refused to assist me - which was, as usual, done in a very friendly, very polite and absolutely useless way. ...
I am very upset over how incompetent Clientelle Legal consultants are... a sales consultant called me over 4 months ago and was happy that i agreed to take up the policy and promised me that the policy docs would be received by me within 2 weeks after my 1st premium has been deducted and that i ...
I payed the insurance for 10-12 years, and when my father died on the 02/11/2013 Phillip Matsila and they promised to bury till today i'm still waiting, called in and spoke to a guy by the name of Isaac since the 03/11/2013 till 06/11/2013 and he was very rude and wasn't of assistance and also ...
Hi. My access bond was locked by Standard Bank due to them having no proof of my insurance policy on hand, I have proof that i have numerously sent the policy to the Bank (earlier this year). I am so sick of sending this policy to the Bank. Never-the-less, an external valuation was done on my ...
Good Day On 31/10/2013 I visited FNB Malvern as I needed to downgrade my account from Platinum to Gold as I was not qualifying for eBucks. I was told that the downgrade would be complete by 06/11/2013. My card had been cut up and so I was without cash. On Friday 08/11/2013 I called FNB call centre ...