When I called into the customer call centre this morning to get a tax certificate for my loan (how much interest and capital paid in a tax year). After following menu after menu I eventually get to a human who cannot help and has to transfer me twice and then when they transferred me for a third ...
It's quite ironic how FNB boast about no long waiting times for opening a bank account with them. We have been waiting over a year and still our business banking account is not active. And no-one seems to care. We originally applied for an account over a year ago where after they lost the collected ...
On receiving a call from I presume another sales person and after the rehearsed introduction I stated that I was not interested in any limit increase or upgrade. On trying to deliver the good news again I stated again I am not interested in any sale talk. Well the phone was put down in my ear. Now ...
I have had a Payout on the R400 cash back option, and was sad to hear that they could not beat my quote as the service I received from Outsurance on this was fantastic, .From the call centre to the Admin department they processed my refund and advised why they cannot beat my quote. This was an ...
Hi I am already a Bettersure client yet I get these annoying automated calls on my cell adn at work. i have emailed and called and used the contact page on the website saying to get me off that calling list but i still get the calls!!! ...
At the time i bought the house, no cracks were visible on the floors or walls. A few months ago the house started cracking and I logged a claim at ABSA. It was inspected by their appointed inspector and without any proper investigation (ie soil samples, inspection of cracks) I were notify that my ...