FNB are our money for days... not to massion the most ridiculous service they provide with the incompetent online banking staff, that kept me holding on the fone for an hour, huh? can you believe how crazy is that, they could not explain to me why they are my money for a service i said i do not ...
CLIENT SERVICES Re: Letter Jan Wardeck 14 Nov 2013 I'm horrified to note an increase in premiums from R 491, 15 to R 703, 25 in respect of the Daihatsu Terios. Noting - NO CLAIMS since this vehicle came onto your system. Is this how you reward customers? The fact that as clients we not apprised of ...
I called on Monday spoke to Lebo and asked for a copy of my funeral policy - todate nothing I also asked her to change a debit order date on one of my other policies - she cant cause its not my policy - But Im paying the policy I asked so nicely please ask Lorelle Billings to call me, Lebo ...
I visited Standard Bank Cresta branch on 14 November 2013. In an upmarket, busy shopping centre such as Cresta, they had only one person attending to enquiries and one customer service consultant, between 11:00 and 12:00. All I needed to do, was complete a simple form. When I complained after 30 ...
I applied for a home loan, sent through the offer to purchase etc. I currently have a house that I am selling (Financed with them, seeing as I have been an SB Client for ages), I sent the offer to purchase that clearly stated that it will only happen when my current house is sold. I also mentioned ...