I completed the online application form for a home loan on 31 Oct. I received an email from Susan advising that they will advise on the success thereof. A few days later I had still not received a response and when I enquired Bridgette advised that it was unsuccesful due to documents not sent ...
My debit card was cloned, and money was from my account. I logged a case 22 August 2013, and was told it would take 15 working days. I called for feedback (every time waiting for 20 minutes before my call is answered) on 30 September at 15:08, and Floy told me that he would escalate my query and ...
I was mugged a while back and put through my claim, this was on 18/10/2013 i was then advised that my claim has been approved and the company will get back to me shortly, i have been waiting on them since. I have send multiple emails to their claims department [Email Removed] however no one gets ...
For the first time since I Joined Miway insurance in almost 4 years, this was the first time I encountered such horrible service from a guy called Charles in the claims department. This man made asked to put me on hold while he is checking my policy, I was on hold for almost 30 minutes straight ...
Whilst loading payments for my client on Standard bank Business On Line - I erroneously pressed a comma instead of a full stop - thus creating a payment of 111 821 instead of 1118.21. Within a minute of the payment being released, I phone their on line recall division, had the form completed and ...
I accepted the offer from Direct Axis for an increase on my loan as I am an existing customer and everything was telephonically finalized last week and Thursday 07/11/13. As an after thought after my acceptance of all their terms, etc. the lady that I spoke to said she forgot to tell me they need a ...