I talked to Teboho sometime last week Thursday after Itu informed me that he will be the person responsible for following up on the repairs of my car, at the same providing me with weekly feedback. I did not receive that weekly feedback and decided to follow up, on contacting the call centre I was ...
I HAVE APPLIED FOR A LOAN EARLIER THIS YEAR WHICH CAME WITH A R1000 CREDIT CARD. I RECENTLY WAS ROBBED OF MY BELONGINGS AND MY CARD WAS I REPORTED IT TO BE CANCELLED AND THEY DID. HOWEVER WHEN I WENT INTO THE WOODMEAD BRANCH TO GET THE CARD REPLACED THEY DIDNT KNOW WHAT WAS GOING ON AND I DID THIS ...
I have only recently lost my mum (September 2013) and I have been receiving numerous calls from Std Bank asking me to sign some forms (due to an alleged loan my mum took whilst still alive). I have explained to Std Bank on numerous occasions that both my siblings who reside in Dundee have provided ...
I paid up and settled my MFC account in October this year. But my account has not been updated on ITC. I am unable to get finance on a new car/housing finance as my Credit Profile still shows that I owe MFC for the settled vehicle. I have made countless calls without getting a proper response. This ...
I recently made use of the Gold Club household assistance. The electrician was dispatched promptly but unfortunately drilled into a water pipe and billed me for a plumber extra hours etc. Nicolene handled the matter in an efficient and professional manner, never gave up and with her persistence the ...
One month later and I am still getting the same POOR service from David. This, despite receiving a 'courtesy call' from Nedbank (in response to my complaint last month about David's poor customer service) to inform me that the issue had been addressed and the necessary action taken against David. ...