Thank you Essential Med for your quick call-back, friendly consultants and best medical insurance! The client services that we as clients receive is by far one of the best call center experience I've received. Please keep this going as it is always a pleasure phoning to my medical insurance ...
In July, my claim was not handled professionally until I contacted the Call Centre & only then I received positive response, thanks to Grace & Maureen. I posted a Compliment for this service. Now I'm faced with yet another POOR service from the "excess" investigations department. ...
My husband had an operation on his back and Essential Med authorised same. When it came time to pay, they refused saying that he was not in the hospital for the full 24 hour period, as he was discharged one hour prior to his occurring - even though we were still in the hospital hours after same. I ...
Good day I made a claim with my insure of a broken window with job number 32502, and since day 1, I have been sent from pillar to post., I was booked for repairs on the 11th but was not serviced because of an automated mail, that cancelled the initial appointment. On Tuesday the 12th., I had to ...
I went to sort out a number of banking issues And Mervin Lodewyk promptly helped me out, he has a great attitude, good knowledge of the system and gave useful advice! I left the branch very happy! Make this man the CEO, lol! But a big thanks to him and ABSA ...
An employee from Doon Village damaged my vehicle on the 9th of October. There insurance representative Rama Rajkumar sent the claim through only on the 22 of October (Slack!). I had to contact Rama 3 time via email before I got a response, only for him to pass the buck to Neil Wyngaard, from whom I ...