I got to say, Standard Bank is very consistent at being the worst bank in South Africa when it comes to customer service. Contact center agents are almost always clueless when you need help. I have too many qualms than this document can take with this *Beep bank. Can't they learn from the ...
Mr Ebrahim Khan was the appointed SIAS Assessor to evaluate the damage to my vehicle. My request was that I want to use the vehicle until the spares arrive and then only want to make use of a rental car. Mr Ebrahim response was that he does not recommend that until we remove all the damage parts so ...
After dealing with 5 different call centre agents, then Wayne answered my 5th call and He took the time to listen, to my request. He not only listened but executed the request with efficiency, speedily and precisely. NEVER in all the 4 phone calls that I made to 4 different call centre agents have ...
I recently decided to move my funds from Old Mutual and let a financial adviser invest it for me. Investec contacted you, on behalf of myself, on 29 October to have the funds paid out to them. To date nothing has happened! Why does it take Old Mutual more than 3 weeks to have my fund paid out? Real ...
Any company that wishes to remain futuristic with the times and maintain competitiveness in the market place, requires dynamic employees that can change with the times, make effective decisions and most importantly satisfy the customer. I have had a chat today with two retention's department ...
Jaun Botes was efficient, friendly and accommodating. Virgin Insurance has so far provided the best service I have received from an insurer. ...