I received a call from Liberty Life today and was told they would like to discuss my retirement policy, great, but before we start I must give them my ID number and confirm my address... Why, I did not phone you - phoned me, how the do I know who you are??? After telling the guy that, I hung up and ...
I reported withdrawals from my account over 5 weeks ago. This activity took place in the first place because Standard Bank somehow failed to cancel my card upon my request - even though they claimed it was done - after the card's security had been compromised. Now the matter was reported and it was ...
I had a burst pipe in my house. i called and logged the claim. i was smsed the reference number and told within 48 hrs i will hear from absa. the contractors came out and did the claim. for 3 days now i have been calling and all i get told is all our consultants are currently unavailable please ...
I'm very happy to register my appreciation & gratitude to Phikolwethu Siyo of 1Life for the advice provided in amending my policy. He provided me with options enabling me to maintain my policy with 1Life given my difficult circumstances in a sensitive and very helpful manner. It is not often ...
I applied for a credit limit increase and a rate review about 3 weeks ago. This was after great difficulty. I was being bounced around from branch to telephone to website and back. So a friend who works for FNB helped by taking my application down at the branch. He scanned in every necessary ...
I have had excellent service from this agent. He has been friendly and concerned about my claim, and done all he could to smooth out any hiccups, sending me to the correct person to assess my claim and keeping in constant contact with me regarding it, even though it has only been a small claim. It ...