Hi, I phoned in to put in a claim for my vehicle. Jathin sent me an sms of the place I had to send my vehicle to be assessed. I had it assessed on the 16/11/13 at 10:30. since that day I have received nothing form Jathin to say when and where my vehicle will be to be fixed and I haven't received ...
It is impossible to follow up on claims. No one is coming back to me and in the mean time nothing is happening regarding the damage at my house. I have held the line for hours, without any consultant ever coming available. All I want to know is what the is going on regarding my claim, but I cant ...
I Have been getting sms's from Fnb that I should pay my outstanding amount to avoid Account closing and ITC, I have not been using the account for about three months as I been without work, today when I went into the bank to close my account the lady tells me that they won't close my account until ...
I applied for a loan 21 Nov - to date (27 November) no feedback has been received - they phone my husband as they cannot get hold of me (but they have my work number) everyday there is an excuse as to why the application has not been processed. On Friday the lady that processes the applications was ...
I have been overcharged for my Samsung device and contract for the past 3 months (an additional charge of R100 to cell c when I am already paying the full amount to FNB). I queried this on the 30th of October and the charges have still not been reversed -another one has actually been added for this ...
I recently decided to change my insurance due to high premiums from a competitor. Not only did I get a better premium, but when I explained to Tracey that I was a single mom and stuggling to get by, she decreased my compulsory excess as well!!! She ALSO helped me with the installation of a tracker ...