After numerous attempts to get the correct documentation over a period of 3 months, I got transferred to Sifiso who helped me and sorted my queries within 24hours. He was very knowledgeable and prompt and got straight to the core of my query. I am impressed by the professionalism he showed. Well ...
Nedbank double debited my account on the 22nd and the 26th of November 2013 for my loan account. On the 26th I had a relentless conversation with a nedbank consultant whom informed that a refund will be done within 48 hours. On the 28th of November a refund was done only to be debited again on the ...
I opened a policy with Doves 2 months back, I was told my policy documents will take about 4 weeks to come. its been 2 months now and still nothing. I called numerous time the contact centre and was always told that they are coming. How hard can it be to just get my documents. This really makes me ...
He knows what he is doing in terms of insurance, he gave me the best quotation that I couldn't get any where in the world. he explained the relevant product. he has a good sense of humo ...
I feel like I'm always complaining about Standard Bank. I changed from using the Post Office, to using Post Net, and therefore need to change my postal address on all my accounts. The only company I'm struggling with is Standard Bank. The credit card division took 15 minutes to figure out it wasn't ...
Frid 22/11/13 I contacted Nedbank Greenbacks to redeem my greenbacks for a R1800 Makro Voucher. I received an email from Nedbank 22/11/2013 confirming that this had been done ref no 1034737 and would be available to me within 48 hours. On the 26/11 I had still received no communication and on ...