I insured my phone with miway and was asked whether I wanted to insure on retail or market value and I chose retail. My phone has since packed up and naturally I called my insurance for assistance, what seemed like an issue that required a simple software reload ended up as a complete disaster. My ...
My WW credit card had on it. Called to cancel the card. The at ABSA cancelled ALL cards. Then wanted to charge me a fee to reinstate them. Eventually got them re issued. At the bank collecting the card, I asked the lady if they were working, and if I needed to activate it? No. OK. I tried to use ...
I have been with Discovery Insure for a while and have not had to claim. I broke my prescription glasses and called the call centre. The person I spoke to immediately sent me an SMS with the details of the lady I was going to be dealing with. Within a few hours I had been contacted by her and she ...
I spoke to Angela last week regarding payment arrangment I asked for all the required documentation were sent through to her as request by the Supervisor till today no FEEDBACK. What's worse to keep quite or contact the Company and let them know what's going on.. All I received was a threatening ...
This is to compliment an individual that has gone over and above the call of duty to assist me in my claim and getting it resolved. Very rarely do you get an individual who will go this far to ensure that their claims are being honoured and after meeting the person last night I am truly honoured to ...
I opened an account last year (2012) a smart account and I requested by finance charges to be deducted on the last day of every month. But since the inception date, the finance charge on my smart account has been deducted on the 20th of every month. I would assume that his date has been used ...