FNB upgraded my wifes account from a Smart Account to a Gold Account without her permission. This resulted in them charging her R100 per month bank charges whereas they should not be charging her anything. After logging numerous online queries, they keep on telling her to call the call centre. What ...
Barely 2 weeks after a complaint I placed on this website regarding what I felt was unfair/unacceptable on my mum's side (Ms Florence Zulu), she had a call from Standard Bank (not sure who called her) and upon her arrival I'm so sad and very angry to say that she had 2 women attacking her because I ...
I took out a Painttech Auto Body Warranty underwritten by Regent in Dec 2012 when I purchased my car. Sometime this year when I went through the policy documents I realised that most things were not covered by it & I wrote a letter of cancellation on the 3rd Oct 2013. I got an email from them ...
The consultant was efficient and professional in making the car hire arrangements. ...
Outsurance operates on a call centre for all changes. I phoned in and changed the amount becuase I had a new cell phone. No-one changed the model number so when it came to a claim, Outsurance refused to pay out as they had the old model at double the value! Even though I had been paying for a more ...
I visited the FNB tygervalley branch after opening a cheque account telephonic with them, I received an sms to go and collect my card at the branch and take along my proof of address and identity document for verification purposes, so I did all that, was in the branch for about an hour to complete ...