I quoted my client in Zimbabwe for the supply of 9140 pairs of safety shoes. Payment was made to my fnb business account by the client on the 25th of November 2013. I have been calling the fnb forex department to get clarity regarding how long it would take before the funds were cleared. I was ...
I am getting calls from Standard Bank for the last 4 months looking for a Cornelia van Eck, everytime I tell them it is the wrong number and they must please fix it on their system. Up untill today I can't get this sorted. I am getting sms messages on a daily basis and 2 phone calls per day from ...
I have been trying to increase my monthly Electronic Transfer Limit. When doing it via the net it takes more than 24 hours to sort out whilst other banks do it straight away. A phone call direct to the branch is also not possible! A call via the call centre does and never has resulted in any ...
Dear All My mom had a very bad stroke around 5 weeks ago, can no longer speak, eat move or communicate in any way. I (daughter) have to handle here affairs on here behalf know and I noticed a debit order from Ametlife on her bank statement. Where can I please get more information on what she is ...
THIS GENTLEMAN ASSISTED ME IN DEALING WITH THE INSURANCE CLAIM ON A VEHICLE. HE WAS VERY HELPFUL & COURTEOUS AT ALL TIMES, EVEN WHEN I GOT RATHER FRUSTRATED AT THE EXTENT OF TELEPHONIC QUESTIONING WHICH LINTON HAD TO DO FOR THE CLAIM - PART OF THE PROCESS! A GREAT GUY! ...
I am irate at the lack of client centric service from the agent in your call centre at 3h15 today as was advised loan declined as Discovery Health debit order affected affordability. When I called to enquire as guided by Grace Msinyali I was told that I have more debit orders now than I did when ...