I AM CURRENTLY EXPERIENCING PATHETIC SERVICES FROM THE CALL CENTRE STAFF FROM AFRICAN BANK. I AM A FINANCIAL ADVISOR BY PROFESSION AND HAVE CHANGED JOBS AND HAD GONE THROUGH A DIFFICULT TIME REGARDING MY FINANCES AND HENCE COULD NOT AFFORD TO PAY MY PREMIUMS. I HAVE THUS JOINED ANOTHER INSURER AND ...
From the day of registering the claim, it took budget insurance 17 Days to remove the vehicle for assessment. Inconsistancy of availability when talking to the consultant dealing with the claim, Non return of phone calls, held on mobile phone for 35 min before being able to lodge the complaint. ...
This compliment goes to the Smart Team, Marius including yourself for the outstanding service provided today the 26th November 2013. Firstly their time management was impeccable, they arrived on time and finished on the agreed time. The workmanship on the car is magnificent. My car is beautiful, ...
I received awesome service from Outsurance. I asked them to review my monthly fee and they were able to reduce my monthly fee and prevent my excess from increasing for another year with no problem. Thanks Outsurance. ...
My car was flooded during the Somerset West flash flood 15 Nov. Reported to Outsurance the next morning. Call was taken by Lizette, who arranged for the car to be towed to the assessment centre and advised that the carpets would be replaced & valeted, but the engine was difficult to diagnose ...
We called the insurance to submit a rear windscreen claim and hail damage claim and the consultant was poorly trained and didn't seem to know what he was doing, instead of submitting a claim he was rather quick to tell us about our excess instead of submitting the claim.we asked the consultant for ...